How WellVista collects, uses, and protects your personal information.
Last updated: July 29, 2026
WellVista ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit wellvista.ca or purchase our products.
This policy applies to information collected through our website, including when you browse products, place an order, contact us, or subscribe to communications.
We may collect the following types of personal information:
Contact information: name, email address, phone number, and mailing address when you place an order, create an account, or contact us through our website.
Order information: products purchased, order history, payment method (we do not store full credit card numbers), and shipping details.
Communications: messages you send us through contact forms or email, including any information you choose to provide.
Technical information: browser type, device information, IP address, and pages visited, collected automatically through cookies and similar technologies when you use our website.
We use personal information to process and fulfill orders, communicate with you about your purchases, respond to inquiries, improve our website and services, prevent fraud, and comply with legal obligations.
With your consent, we may also use your email address to send promotional communications about WellVista products. You may unsubscribe from marketing emails at any time using the link in those messages.
We do not sell your personal information. We may share information with trusted service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering products. These providers are contractually required to protect your information and use it only for the services they perform on our behalf.
We may also disclose information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
Our website uses cookies and similar technologies to maintain your shopping cart, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings, though disabling cookies may affect certain site functionality such as cart persistence.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to complete transactions, comply with legal and tax requirements, and resolve disputes. Order records are typically retained for a minimum period required by applicable law.
Under Canadian privacy law, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access the personal information we hold about you, request corrections to inaccurate information, and withdraw consent for certain uses of your data, subject to legal or contractual restrictions.
To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website and products are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us and we will promptly delete it.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
If you have questions or concerns about this Privacy Policy or our handling of your personal information, please contact us.
Email: hello@wellvista.ca
Or visit our contact page for more ways to reach us.